In helping several organisation recently create their service catalogs (catalogues) I did lots of online research and found a lot of great service catalog examples published online, along with some key books and presentations.

I’ve started compiling this list to help you create your own catalog:

Example Catalogs:

Books:

Videos:

  • Building an ITIL Compliant Service Catalog Webinar – Part 1 (13:38) and Part 2 (13:36) by Ron Hill of Rightstar (Jan 26, 2012)

Courses: